June 4, 2010
Spa: What’s Up In 2010?
It’s given – the spa is a billion-dollar industry and growing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, describing many interesting craze for spas in 2010:
Customer Service. Nothing beats a good customer service! You could present the most costly spa treatment, but when the client isn’t satisfied with her spa experience, it’s equivalent to nothing. “As a matter of fact, 87 percent of ISPA member spas are using customer feedback mechanisms to guarantee they’re exceeding consumers’ demands…” Spas should embrace better ways then to hand the clients a more gratifying spa experience.
Spa Sampling Menus. This is a great means to allow spa clients get a form of “preview” of the various treatments thatthey would like to try on.
Spa Partnerships. This permits spas to broaden their reach by building partnerships with local businesses that may also benefit from them. Through this, spas are able to advance their business and grow the number of clients by taking the spa closer to the clients. Different strategies can be conducted like discounted prices with partner hotels or resorts. And who doesn’t like a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will carry on being influential in assisting spa-goers create decision from what to where of spa. Needless to say, spas should take advantage of social media to gain clients.
Beauty Rest. Not yet very popular, but an enticing option like this can certainly increase the total of spa visits. This simply means making that extra time at the spa to get some forty winks while enjoying a relaxing massage. Or rather more attractive is to just reserve a room in a spa filled with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of greater things to be excited to for your 2010 spa excursion.
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