Learn About The Types Of Business Telephone Systems

The four main types of business telephone systems (key telephone systems, private branch exchange telephone systems (PBX), KSU-less telephone systems and voice over internet protocol) all provide the same basic function (i.e. to make and receive telephone calls), but there are significant differences between them. If you need a telephone system for your business, then it is worthwhile learning about each of the systems available to ensure that you get the one that is best suited to your particular circumstances.

Private Branch Exchange Telephone Systems (PBX) – This is the most expensive type of telephone system available but that is because it is also the most advanced one. It can deal with over fifty extensions and can be customized and upgraded as needed. If your company has lots of employees who require access to a phone, then this is the best choice for you. You will save yourself a lot of the hassle involved that comes with having multiple other types of telephone systems in use.

Key Telephone Systems – This system is popular with small businesses because it is well priced and is easy to set-up. It is most beneficial (in terms of usage and price) for companies with between ten and fifty employees. It can potentially cope with dealing with more than fifty extensions but that is not really what it was designed for. It can be combined with a PBX system though.

Voice Over Internet Protocol (VOIP) – This system is both the cheapest and the easiest to set-up. Unfortunately, it also the most basic of the four types of telephone systems and many of the features found on other systems are not available on this system. For businesses with just a few employees, and especially businesses who need to keep costs down to an absolute minimum, it is the best option.

KSU-Less Telephone Systems – This is the most common type of telephone system in use which is testament to the fact that it provides what most small businesses need. It can accommodate up to ten extensions, is easy to install and can be moved from one office to another (if you need to relocate). It is not particularly easy to upgrade, which is its only real drawback.

So, which telephone system is right for you is dependent on the size of your business and your budget. Prices will vary so it always pays to shop around. You can normally get the best deals by looking online, so that should be your starting point. You should be wary of only basing your decision on price though, as some telephone system manufacturers / service providers are much better than others. Trying to find some reviews from past customers is advisable.

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