October 18, 2009

Cabin Crew Recruitment – What Exactly Is This Work Like?

Cabin crew recruitment is something that airlines do, but it does not happen all the time, an you need to know they are looking for very special staff. It takes unique qualities to become a cabin crew member and it not the easiest work field to get into.

These members of staff form the central form of contact between the airline and the service it offer its customers. If a customer is unhappy with one airline, there are plenty of competitors out there they can try. Cabin crew is responsible for travelers’ safety and comfort, and this is far more involved than just doling out drinks and food.

Many passengers have a fear of flying and these specially trained individuals have to take care of this. One of their most important key performance areas is the security and safety of passengers. They are trained to deal with emergency situations as well as on-board assistance, boarding and disembarking.

Before the flight even takes place they are briefed regarding all relevant details and once on-board they may be responsible for checking that the aircraft has been properly cleaned and is tidy, as well as fully stocked. Checking the equipment in the cabin and making sure it works, checking emergency medical supplies.

In matters pertaining to ground staff, they also liaise, checking passenger seating numbers, make sure the passengers are belted in and secure hand luggage. All in-flight emergency procedures are demonstrated by cabin crew, and they are also responsible for taking control should an emergency situation arise. In many instances they help passengers compete any necessary travel documents and file flight reports.

This job is no 9-5 job, the hours are unsociable, they work nights, weekends and public holidays too. Flights don’t stop for Christmas. There is no typical weekly routine and a rota system is controls who works and who doesn’t, and things can change quickly, so cabin crew have to be very flexible.

They work as a team, generally in pairs while on the flight, and may work, long, short or both haul flights. It just depends on what flights are running and who is, or isn’t available.

This job provides for both a demanding and exciting working environment, and a lot of time is spent on your feet, jet-lag is inevitable! The people who do this job are people who really want to do it. But is also has great rewards, experienced cabin crew earn good basic salaries, get to see new places and meet new people all the time and may be given commissions, flight, meal and uniform allowances. And for people with additional qualifications, say nursing, the money is even better!

Looking to find out how you get the edge during the cabin crew interview, then visit www.cabin-crew-interview.co.uk to find the best advice on how you can become cabin crew at your first attempt.

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